Every employee at Veltrex has a significant role in constructing unique and memorable vacations for travel club members and timeshare owners.From the moment a new agent takes their first call, customer satisfaction is always the goal.At the core of its success is Veltrex’s focus on developing every employee to become a true professional within the industry.
Through periodic training for new and existing employees, Veltrex ensures that all of its employees remain up to date on new resort developments and progress within the industry. Call center employees also participate in regular refreshers to expand their customer service skill sets and grow both professionally and personally. Members can always rest assured that they are in fact working with vacation experts. Agents do not aim to simply book reservations, but rather, to make each reservation special for the traveler.